Virtual Emergency Department | No Referral Needed

24 hours a day, seven days a week

If your situation is life-threatening, please call 000 (Triple Zero)

The Victorian Virtual Emergency Department (VVED) gives you access to emergency care from anywhere in Victoria.

Virtual Emergencies

Please enter the VVED according to the category which best represents you

Are you sick/unwell

Are you from Ambulance Victoria


Are you an Aged Care Service

Are you a Healthcare Provider

About: Victorian Virtual Emergency Department

Since it was established in 2020, the VVED has seen over 450,000 patients.

The service has managed 85% of cases, easing the strain on busy emergency departments across Victoria.

The median wait time was just 12 minutes.

The VVED now offers a pre-registration feature to make sure you get faster access to expert care, when you need it most.

Pre-register with the VVED for

-:- Faster access to emergency care
-:- Peace of mind knowing expert help is only a click away
-:- Pre-register today and be prepared for the unexpected.

Pre-register

PLEASE NOTE: The VVED is a free, state-wide service. If you are contacted for payment, please do not disclose your personal details and refer the matter to vved@nh.org.au