Travellers Aid |
Travellers Aid Australia supports travellers by providing simple, practical travel-related support and aid that helps them travel independently and confidently, no matter what their background.
The Active Service Model (ASM) approach of helping our clients live as independently and autonomously as possible underpins the way we deliver key services.
Emergency Relief
Transport options and advice to help travellers in emergency situations feel safe and empowered.
Pathways to Education
Subsidised student travel tickets to help disadvantaged students attend school.
Buggy & Personal Guidance Service
Helping ensure safe passage at Southern Cross Station.
Tourist info, rest, & other facilities
Information and facilities for travellers in transit.
Travellers Aid Access Service (TAAS)
Free personal care assistance to seniors or travellers with a disability.
Companion Service
Assistance with getting to and from essencial appointments.
Mobility Equipment Hire
Assisting people who are frail, aged, or living with a disability.
Internet Access
Internet access for the general public with JAWS software available.
Travellers Aid Melbourne
Flinders Street Station
Mon - Sun: 8am - 8pm
At Flinders Street Railway Station, the Travellers Aid Access Service (TAAS) is available 7 days per week from 8am - 8pm (from 1st February 2016).
Main Concourse (between Platforms 9 & 10)
Flinders Street Station
Flinders & Swanston Sts
Melbourne VIC 3000
T: (+61 3) 9610 2030
Southern Cross Station
Mon - Sun: 6:30am - 9:30pm
At Southern Cross Railway Station the Travellers Aid Access Service (TAAS) is available Monday to Friday: 10am - 5pm and Saturday to Sunday:11am - 4pm.
Main Concourse (located opposite the Luggage Hall)
Southern Cross Station
99 Spencer St
Docklands VIC 3008
T: (+61 3) 9670 2072
City Village (address below) Head Office only
❊ Address ❊
℅ Naarm
⊜ Level 3, 225 Bourke St Melbourne 3001 View Map
✆ Telephone: (+61 3) 9654 2600
❊ Web Links ❊
➼ Travellers Aid
➼ www.travellersaid.org.au
❊ Also See... ❊
➼ Accessing Melbourne
Disclaimer: Check with the venue (web links) before making plans, travelling or buying tickets.
Accessibility: Contact the venue for accessibility information.
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